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Introduction:
My name is Maise MacLeod, and I am a Senior Claims Manager at HD Claims, specialising in assisting workers throughout Scotland in obtaining compensation following workplace injuries.
Over the past decade, I’ve worked with people from all walks of life—from construction workers and factory engineers to carers, hospitality staff, and delivery drivers—each with their story, challenge, and journey to recovery.
I joined HD Claims with the belief that no individual should face the aftermath of a workplace accident alone. My role is about more than paperwork — it’s about giving people reassurance, clarity, and the confidence that someone is fighting their corner.
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- Over £3+ Million in Settlements
- No Win, No Fee
- Supporting Scots Since 2010
- 10 Offices Around Scotland
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Mission:
My mission is to make workplace injury claims simple, fair, and empowering for employees. Too often, we make injured workers feel intimidated or unsure of their rights. I’m committed to changing that by ensuring that every client I represent receives not only the compensation they deserve but also the respect and understanding they’re entitled to.
Every case is different, but my goal is always the same: to make sure my clients feel supported from the moment they contact us and that the process never feels overwhelming or confusing.
My Experience in Claims:
With over 12 years of experience in the personal injury and claims management industry, I’ve handled hundreds of successful employer liability and workplace accident cases throughout Scotland. My work covers a broad range of incidents, including:
- Slips, trips, and falls in unsafe workplaces
- Manual handling injuries and repetitive strain conditions
- Accidents involving faulty or poorly maintained machinery
- Injuries caused by inadequate training or safety procedures
- Exposure to unsafe environments or hazardous substances
I understand how disruptive workplace injuries can be — not just physically, but emotionally and financially. My approach combines clear communication, thorough evidence gathering, and a genuine commitment to getting the best possible result for every client.
I’ve developed strong relationships with medical professionals, workplace safety assessors, and industry partners who help ensure that our cases are built on solid foundations and that clients receive appropriate treatment as well as compensation.
Success Story:
One of the most rewarding cases I’ve handled involved a warehouse worker from Aberdeen who suffered a serious shoulder injury after lifting heavy boxes without proper manual handling training.
His employer initially denied responsibility, but through a detailed investigation, including reviewing training logs and CCTV footage, we were able to prove negligence. The result was a £58,000 settlement, covering his lost earnings, treatment, and long-term physiotherapy — a life-changing outcome for him and his family.
That case stayed with me because it highlighted what I believe most — that fairness and persistence can truly change someone’s future.
Qualifications and Professional Background
I’ve always been passionate about combining practical industry experience with professional qualifications that strengthen my ability to represent clients effectively.
- BA (Hons) in Business Law — Edinburgh Napier University
- NEBOSH Health & Safety Certification
- Accredited Claims Advisor — Claims Management Regulator
- Ongoing professional development in occupational health and personal injury procedures
Over the years, I’ve built a reputation for thorough preparation, strong negotiation, and a calm, approachable style that clients trust.
Making A Personal Injury Claim In Scotland
Our panel of experienced personal injury lawyers excel in handling cases against well-funded insurance companies.
Our specialised injury lawyers will assist you with your claim, keep you informed throughout the whole process, and provide you with legal advice that is easy to understand.
01
Get In Touch.
Tell us your story, we're here to listen and provide you with an initial assessment based on your circumstances.
02
We’ll Prepare Your Claim.
We'll be by your side to take care of the legal process. We'll keep you informed of every step of the way.
03
Receive Compensation.
If your claim is successful, we'll ensure that you get your compensation as soon as possible.
Leadership at HD Claims
As a senior claims manager, I oversee a team specialising in workplace injury and employer liability cases. My focus is on ensuring our clients receive timely updates, accurate advice, and consistent communication throughout their claim.
At HD Claims, we know that trust is earned through reliability, and I make it my personal responsibility to uphold that standard with every client I support.
DEDICATED CLAIMS ADVISORS
Our dedicated claims advisors are always available to offer free legal advice.
100% NO WIN NO FEE CLAIMS
All our claims are processed on a No Win No Fee basis; you pay nothing if you lose.
MILLIONS SECURED IN DAMAGES
To date, we have secured millions in damages.
THOUSANDS OF SATISFIED CLIENTS
To date, we have helped thousands of clients recover compensation and continue to do so.
What I Write About?
I contribute regularly to HD Claims articles and guides on:
- Accident at work claims and employee rights
- Health & safety obligations for employers
- How to gather evidence after a workplace injury
- Rehabilitation and recovery after workplace accidents
My writing aims to empower workers with knowledge — because understanding your rights is the first step towards protecting them.
We’re Here To Help When You Need Us Most.
Call us on 0141 2801112, or leave us a message below to request a call back and one of our team will be in touch as soon as we can.