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Introduction:
I’m Freya Douglas, an industrial disease and long-term illness specialist at HD Claims, where I help workers and their families across Scotland who have developed serious health conditions due to unsafe working environments.
For me, this isn’t just a career — it’s a calling. I come from a family of hard-working Scots who spent their lives in shipyards, factories, and industrial sites.
I’ve seen firsthand how years of exposure to dust, noise, and hazardous materials can take a toll on a person’s health. That’s why I’ve devoted over two decades of my professional life to standing up for workers who deserve justice and recognition for what they’ve endured.
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- Over £3+ Million in Settlements
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- Supporting Scots Since 2010
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Mission:
My mission is simple — to provide a voice to those who’ve been forgotten. Many of my clients spent their lives in demanding jobs that built Scotland’s industries, only to find years later that those same workplaces left them with long-term illnesses. My aim is to ensure that neglect does not overshadow their hard work.
At HD Claims, I ensure every client feels supported, respected, and understood. These cases are often complex and emotional, so I take the time to explain each step clearly — no jargon, no false promises, just honest, expert guidance from start to finish.
My Experience in Claims:
With over 20 years of experience in the industrial disease and personal injury field, I’ve worked with thousands of clients across Scotland—from Aberdeen to Greenock, and every community in between. My expertise covers a wide range of occupational illness and exposure cases, including:
- Asbestos-related diseases such as mesothelioma, asbestosis, and pleural thickening
- Noise-induced hearing loss and industrial deafness
- Hand–arm vibration syndrome (HAVS) and repetitive strain conditions
- Chemical exposure, respiratory illnesses, and dermatitis
- Workplace illnesses linked to poor ventilation or unsafe environments
What makes industrial disease cases unique is that they often involve events from decades ago. I’ve developed a deep understanding of Scotland’s industrial history, allowing me to trace exposure patterns, locate historic employers, and find crucial evidence that others might miss.
I’ve worked closely with independent medical experts, occupational hygienists, and former industry professionals to build strong, evidence-backed claims that deliver results.
Success Story:
One of the most meaningful cases I’ve worked on involved a retired engineer from Greenock who developed mesothelioma after years of asbestos exposure in the shipyards. By the time he contacted HD Claims, he was struggling with his health and believed there was no hope of pursuing a claim.
I conducted detailed research into the shipyard’s operating history, obtained witness statements from former colleagues, and collaborated with medical specialists to confirm the diagnosis and cause. Within months, we achieved a £130,000 settlement, which provided him and his family with security and peace of mind during an incredibly difficult time.
That case reminds me why this work matters — it’s not just about compensation but about recognition, respect, and justice for Scotland’s workers and their families.
Qualifications and Professional Background
My background combines formal education in occupational health with over two decades of hands-on experience in industrial and personal injury claims. I’ve spent my career specialising in complex workplace sickness cases that require persistence, attention to detail, and compassion.
- BSc (Hons) Occupational Health — Robert Gordon University
- Member, Institute of Occupational Safety and Health (IOSH)
- Certified Industrial Disease Claims Specialist
- Advanced training in Workplace Exposure Analysis & Occupational Risk Assessment
I continue to stay updated through ongoing professional development and partnerships with industry experts to ensure every case reflects the latest medical and regulatory standards.
Making A Personal Injury Claim In Scotland
Our panel of experienced personal injury lawyers excel in handling cases against well-funded insurance companies.
Our specialised injury lawyers will assist you with your claim, keep you informed throughout the whole process, and provide you with legal advice that is easy to understand.
01
Get In Touch.
Tell us your story, we're here to listen and provide you with an initial assessment based on your circumstances.
02
We’ll Prepare Your Claim.
We'll be by your side to take care of the legal process. We'll keep you informed of every step of the way.
03
Receive Compensation.
If your claim is successful, we'll ensure that you get your compensation as soon as possible.
Client Care and Approach:
Industrial disease cases often involve clients and families who have already been through a lot — uncertainty, frustration, and grief. I take immense pride in handling each case with sensitivity and integrity, ensuring clients feel listened to and supported every step of the way.
At HD Claims, I’ve helped build a culture of care and accountability. We don’t treat our clients as files or numbers — we treat them as people with real stories and real needs. My goal is always to make sure those stories are heard, respected, and acted upon.
DEDICATED CLAIMS ADVISORS
Our dedicated claims advisors are always available to offer free legal advice.
100% NO WIN NO FEE CLAIMS
All our claims are processed on a No Win No Fee basis; you pay nothing if you lose.
MILLIONS SECURED IN DAMAGES
To date, we have secured millions in damages.
THOUSANDS OF SATISFIED CLIENTS
To date, we have helped thousands of clients recover compensation and continue to do so.
What I Write About?
I contribute regularly to HD Claims articles, guides, and educational resources, focusing on:
- Asbestos and industrial disease claims
- Noise-induced hearing loss and vibration-related injuries
- Occupational health and safety awareness
- How Scotland’s workers can access support and compensation
My writing is all about empowerment — helping people understand that even if an illness developed years after exposure, they still have rights, options, and a strong chance of success with the right support behind them.
Closing Statement
I’m proud to represent Scotland’s workers — the people who built our industries, powered our communities, and now deserve recognition for their sacrifices. At HD Claims, we ensure that these voices remain heard.
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