Ella Campbell — Public Liability &
Slip/Trip Injury Expert

As Featured In:

Check Out Our Awesome Reviews Below:

Introduction:

I’m Ella Campbell, a public liability and slip/trip injury expert at HD Claims, where I specialise in helping people across Scotland recover compensation after being injured in public spaces.

Whether it’s a fall on a damaged pavement, an accident in a supermarket, or an injury caused by unsafe premises, my role is to ensure that every client receives fair treatment and support through what can be a daunting process.

Speak to our compensation experts

It doesn't cost you anything to know where you stand.

Fill out the form, and we'll get back to you within one hour.

Need to speak to us sooner?

Call us on 0141 280 1112

Request a FREE call

Mission:

My mission is to make the claims process as straightforward and stress-free as possible for people who have been injured through no fault of their own. Public liability cases can often be complex and intimidating, especially when facing large companies or local authorities. My job is to level that playing field — to give my clients the confidence that their case is being handled with skill, care, and determination.

At HD Claims, I aim to combine professionalism with compassion. I believe that settlements aren’t just measured by success in this industry, but by how supported and informed our clients feel along the way.

My Experience in Claims:

With over 10 years of experience in the personal injury and claims management field, I’ve handled a wide variety of public liability cases throughout Scotland. My areas of expertise include:

Slips, trips, and falls in supermarkets, retail stores, and car parks
Council negligence involving damaged pavements, potholes, and unsafe walkways
Accidents caused by poor maintenance or inadequate lighting
Injuries from falling objects or unsafe public fixtures
Claims against landlords and property owners for unsafe conditions

I pride myself on thorough investigation and evidence gathering — from CCTV footage and witness statements to maintenance logs and inspection records. I believe that the strength of any claim lies in preparation, and I’m meticulous about ensuring every detail is accounted for before a case moves forward.

Over the years, I’ve built trusted relationships with local councils, businesses, and insurers, allowing me to navigate complex liability issues efficiently while maintaining focus on what truly matters — achieving the best possible result for our clients.

Satisfied Clients

0 K+

Dedicated Experts

0 +

Client Rating

Compensation Recovered

£ 0 + Million

Success Story:

A case that stands out to me involved a pensioner from Dundee who suffered a serious wrist injury after tripping on a raised paving stone outside a council building. Her initial claim was rejected, and she was told the council wasn’t responsible.

After taking the case on, I discovered multiple previous complaints about the same defect. That evidence proved critical — and within months, we secured a £14,500 settlement covering her pain, suffering, and mobility aids.

She told me afterwards that it wasn’t just about the money—it was about being heard and respected. That’s what makes this work worthwhile.

Qualifications and Professional Background

My professional background combines legal studies with practical experience in personal injury claims and client care. I’ve developed a deep understanding of both the legal and human aspects of accident recovery.

HND in Legal Services — City of Glasgow College
Accredited Public Liability Specialist — Scottish Claims Management Association
Ongoing CPD in Personal Injury Procedures and Evidence Law
Extensive experience in client relations and case negotiation

These qualifications, combined with years of real-world experience, allow me to provide practical advice and confident representation for clients across Scotland.

Making A Personal Injury Claim In Scotland

Our panel of experienced personal injury lawyers excel in handling cases against well-funded insurance companies.

Our specialised injury lawyers will assist you with your claim, keep you informed throughout the whole process, and provide you with legal advice that is easy to understand.

Get In Touch.

Tell us your story, we're here to listen and provide you with an initial assessment based on your circumstances.

We’ll Prepare Your Claim.

We'll be by your side to take care of the legal process. We'll keep you informed of every step of the way.

Receive Compensation.

If your claim is successful, we'll ensure that you get your compensation as soon as possible.

Client Care and Approach

I believe that communication is key. Many of my clients come to me feeling unsure or anxious about their situation, especially when facing a company or authority that seems unreachable.

My approach is to remove that fear — explaining everything clearly, setting realistic expectations, and keeping clients informed at every stage.

At HD Claims, our clients aren’t just case numbers. They’re people whose lives have been disrupted, and my responsibility is to make that process smoother and more empowering for them.

DEDICATED CLAIMS ADVISORS

Our dedicated claims advisors are always available to offer free legal advice.

100% NO WIN NO FEE CLAIMS

All our claims are processed on a No Win No Fee basis; you pay nothing if you lose.

MILLIONS SECURED IN DAMAGES

To date, we have secured millions in damages.

THOUSANDS OF SATISFIED CLIENTS

To date, we have helped thousands of clients recover compensation and continue to do so.

What I Write About?

I regularly contribute to HD Claims articles and educational resources, covering:

Slip, trip, and fall compensation and evidence gathering
Public liability responsibilities and local council claims
How to build a strong claim with witness statements and photographs
Understanding your rights after an accident in a public place

My writing focuses on helping people understand how these claims work and how HD Claims can help them secure fair, transparent outcomes.

Perfect — here’s a premium, long-form profile for Alistair Douglas, written to match the voice, credibility, and tone of your other team members.

This version positions him as a trusted and highly experienced industrial disease and workplace illness specialist, with empathy, expertise, and real Scottish authenticity. It’s written in a warm, professional voice that builds confidence and connection — ideal for your HD Claims “Meet Our Team” page.

We’re Here To Help When You Need Us Most.

Call us on 0141 2801112, or leave us a message below to request a call back and one of our team will be in touch as soon as we can.

Ella Campbell — Public Liability & Slip/Trip Injury Expert